Sales Skills Objective: To establish what tools are in place to define sales competence requirements, how the current competence levels are perceived and what training and development initiative are in place   What skills profiles exist for the sales roles in the business? How are the sales people assess against the profiles? What is the average and the range of current competence against the profile? What do you see as the priorities for skills development? Given the view of the future what will be the major knowledge challenges for the sales team? What training / development initiatives have there been in the last 2-3 years? How are they viewed, what outcomes did they achieve? What coaching support do the sales team receive?

Sales Strategy Sales Process Sales Structure Sales System